Support
Find answers to your common questions
FAQ
- Quantity Column and Items Column
- Which pricing plan is the trial?
- Can a shop other than a screen-printer use Printavo?
- Error: "QuickBooks encountered an error while calculating tax."
- Does re-importing products create new ones or replace existing products?
- What tablet arm should I use on my screen printing press?
How To
- How Print Brokering and Outsourcing Works in Printavo
- How can a customer decline a quote?
- How do Contractor Profiles work?
- How to have more space when printing invoices
- ShipStation Integration to Printavo
- CRM and Printavo
Analytics & Reporting
- Analytics: Quotes/Invoices Created
- Analytics: Revenue & Expenses
- Analytics: Calculating Sales Tax
- Analytics: Total Sales
- Analytics: Commission
- How do I see all of my non taxable sales?
Artwork
Automation
Calendar
Customers
iOS
Messaging
Payments
- Error on Checkout: “Must provide source or customer.”
- How to Manually Add a Credit Card Payment to an invoice if not using Square
- Adding payment on multiple invoices at once
- SMS Messages
- How to set payment reminders?
- How to manually add a payment?
Pricing: Quoting & Invoicing
Products & Catalogs
Purchase Orders
QuickBooks Sync
- Which statuses sync to QuickBooks?
- Why are line items marked as "Taxable" in QuickBooks?
- Have an existing, separate QuickBooks Online and Printavo accounts but want to start syncing?
- How Canadian QuickBooks Sync Works
- How are categories in Printavo reflected in QuickBooks?
- QuickBooks disconnected from Printavo