Support
Find answers to your common questions
FAQ
- Quantity Column and Items Column
- Which pricing plan is the trial?
- Can a shop other than a screen-printer use Printavo?
- How do I put my Zap into the correct date formatting?
- I am using multiple imprints with different markups. How will Printavo generate pricing?
- Can I merge two separate quotes/invoices in Printavo?
How To
- How can I customize my shipping/delivery options?
- How can I delete a Printavo status?
- How to Collect In-Person Payments
- How to set up using your Custom Email Domain in Printavo
- How Print Brokering and Outsourcing Works in Printavo
- How can a customer decline a quote?
Analytics & Reporting
- Analytics: Quotes/Invoices Created
- Analytics: Revenue & Expenses
- Analytics: Calculating Sales Tax
- Analytics: Total Sales
- Analytics: Commission
- How do I see all of my non taxable sales?
Artwork
Automation
Calendar
Customers
- How can I mass delete customers?
- How can I change the customer on an invoice?
- How can I delete my entire customer list?
- Accessing Customer Public Profile
- Can I merge customer/contacts?
- How can I export and download my customer list?
iOS
Messaging
Payments
- How do payment terms work?
- Error on Checkout: “Must provide source or customer.”
- How to Manually Add a Credit Card Payment to an invoice if not using Square
- Adding payment on multiple invoices at once
- SMS Messages
- How to set payment reminders?
Pricing: Quoting & Invoicing
Products & Catalogs
Purchase Orders
QuickBooks Sync
- Which statuses sync to QuickBooks?
- An invoice is syncing to QuickBooks without sales tax
- Why are line items marked as "Taxable" in QuickBooks?
- QuickBooks Online: Can I change the account Printavo invoices go to in QuickBooks Online?
- Have an existing, separate QuickBooks Online and Printavo accounts but want to start syncing?
- How Canadian QuickBooks Sync Works