Why are line items marked as "Taxable" in QuickBooks Online?

If you're exporting invoices from Printavo to QuickBooks Online, we will copy all order detail over to QuickBooks Online. This process happens regularly and includes many details from the order. You can read further about which fields map from Printavo to QuickBooks here.

You may notice line items are marked as "Taxable" in QuickBooks Online, when they aren't that way in Printavo. This is due to your Product/Service for that line item being marked as "Taxable".

To correct the issue:

  1. View the Product/Service used on the line item in question in QuickBooks Online
  2. Uncheck the Taxable checkbox 
  3. Save

Future invoices will now correctly export the line item taxable status from Printavo to QuickBooks Online. 

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