How can a customer decline a quote?

Approval requests can be declined by customers and allow them to include more information.
To do this:
    1. Customers will receive their public profile link. 
    2. On the top left-hand corner of the page, your customer will now see an "Approval" and a "Decline" button. 
    3. Customers can now click "Decline," they will enter their name & the requested changes.
    4. This will get sent back to your team under Messages so that you can make the changes per their request & can quickly and easily return to your workflow.

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