Why is Personalization disabled on my Merch store product?

If Personalization is disabled on a Merch product, orders have been placed with this product. We must disable Personalization to eliminate errors when you handle the fulfillment of orders.

We recommend Duplicating the product and Archiving the original one if you would want to edit Personalization information.

Instructions on duplicating and archiving products:

• How to duplicate Merch products
• How to deactivate Merch products