Receiving "provide source or customer" error processing Stripe payments

If the following happened:

  • You're using Stripe as a payment processor
  • The customer receives the error "provide source or customer" when submitting payment

Then your customer may have a browser issue. This error is generally due to their browser not allowing Javascript to run. 

Please have them attempt to process payment outside the network they are currently using. Example, from a personal computer instead of work computer. 

 

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