Merch: Creating/Editing Products

In this section

• How to create/edit merch products
• Adding personalizations to merch products
• Upcharging for specific merch products sizes
• How to duplicate merch products
• How to deactivate merch products
• Can you deactivate a merch product when an order has been placed for it?
• What if one of our products is showing up on the products list but not the public-facing merch store?
• Can I set a product to $0?
• Sizing and colors are not saving on Merch
• What size and file types are accepted for Merch products?

How to create/edit Merch products

Creating and editing products in Merch is simple. 

Products can be automatically created when creating a store from a quote as seen here, or manually created as shown below.

To create a product:

1. View the store you'd like to create products on
2. Click the Products tab at the top
3. Click New Product
4. Hit Save when done

To edit a product:

1. View the store you'd like to create products on
2. Click the Products tab at the top
3. Click on Edit next to the product you'd like to change
4. Hit Save when done

Here is a video that walks through these steps:

Adding personalization to Merch products 

Want to upcharge for added personalizations & customizations on products? You can create unlimited personalizations for each product in Merch. When editing a product, scroll down to Personalizations.

Here is where you can add a name for the personalization and an upcharge price.

Here is a video that walks through these steps:

Upcharging for specific Merch products sizes

Using Printavo Merch, products can be charged by variant. Each variant can be priced individually. 

When editing a product, you will be able to view individual variant pricing to edit them individually. 

How to duplicate Merch products

When editing a Merch product inside a store, you can duplicate it by:

1. Click Edit on the product 
2. On the right side, click the Duplicate button

How to deactivate Merch products

When editing a Merch product inside a store, you can Deactivate it. To do this:

1. Click Edit on the product 
2. On the right side, click the "Deactivate" toggle
3. Scroll to the bottom and click on the green "Save" button

You can always reactivate products by sliding the toggle back again. 

Keep in mind, a deactivated product will be invisible in your store.

Can you deactivate a Merch product when an order has been placed for it?

Yes, you can deactivate a Printavo Merch product at any time. 

What if one of our products is showing up on the Products list but not the public-facing Merch store?

Assuming this product has not been set as deactivated, this should be fixed by doing a "refresh" of the product. Simply deactivate the product > scroll to the bottom to click Save > reactivate the product > scroll to the bottom again to click Save. Your product should now be showing up on your Merch store!

Can I set a product to $0?

Yes you can! You can use this to mark the store as Pick-up only, and send a final invoice to the end customer if you want them to be billed at once.

Sizing and colors are not saving on Merch

If the size and/or color of a product is not saving on Merch go to the main Merch settings, then Product Variant Sort, dragged one of the sizes a spot up or down, and then hit save. From there, add the colors/sizes needed. 

If you are still having issues email us at support@printavo.com for assitance. 

What size and file types are accepted for Merch products?

Any image file type can be used (.jpg, .jpeg, .png, .gif). We recommend 1500px by 1500px for size.