In this section

How many users can I have on my account? 

The Starter Plan allows for 2 users total. 

The Standard Plan allows for 5 users total. 

The Premium Plan allows for an unlimited amount of users.

May I have multiple users with one email address? 

We only allow one email per user but one way some shops will get around is it with "+" signs in the email address. Example: info+tim@shop.com OR info+john@shops.com

When an email is sent to either email address, it will still go to info@shop.com

What if an email address for a user is taken by another account? 

When an email address for a user is taken by another account, you may email support@printavo.com to free the email for use. 

How do I create/delete users?

To add a user follow these steps:

  1. Head to My Account > Users
  2. Click on Add User
  3. Fill out the user's information, click on 'Create User'

Screen_Shot_2021-04-20_at_11.25.34_AM.png

To delete a user follow these steps:

  1. Head to My Account > Users
  2. Click on the name of the user you would like to delete
  3. At the very bottom, click 'Delete User'

Delete_User.png

How do I manage user permissions?

To manage user permissions:

  1. Head to My Account > Users
  2. Click which permissions checkboxes you'd like to limit. Note: if you want the user to be able to do everything, just check the Super Admin box

Screen_Shot_2021-04-20_at_11.30.08_AM.png

Training new team members

You've hired a new team member, congratulations! We have great video content to help them up to speed. 

Do you have information for new employees using Printavo?

Hiring a new employee is exciting yet requires time to get them up-to-speed. We want to make it easier to train them on how to use Printavo. 

We've created two areas to help them learn Printavo:

  1. Watch our YouTube playlist on Getting Started
  2. On most pages in Printavo, click the Learn button to receive a quick video guide on how that page works.Image 2020-05-26 at 8.19.05 AM

 

 

 

 

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.