Users

In this section

• May I have multiple users with one email address?
• An email address for a user is taken by another account
• How do I create/delete users?
• How do I manage user permissions?
• Do you have information for new employees using Printavo?

May I have multiple users with one email address? 

We only allow one email per user but one way some shops will get around is it with "+" signs in the email address. Example: info+tim@shop.com OR info+john@shop.com

When an email is sent to either email address, it will still go to info@shop.com

An email address for a user is taken by another account

When an email address for a user is taken by another account, you may email support@printavo.com to free the email for use. 

How do I create/delete users?

To add a user follow these steps:

1. Head to My Account > Users
2. Click on Add User
3. Fill out the user's information and click on 'Create User'

To delete a user follow these steps:

1. Head to My Account > Users
2. Click on the name of the user you would like to delete
3. At the very bottom, click 'Delete User'

How do I manage user permissions?

To manage user permissions:

1. Head to My Account > Users
2. Click which permissions checkboxes you'd like to limit. Note: if you want the user to be able to do everything, just check the Super Admin box

Do you have information for new employees using Printavo?

Hiring a new employee is exciting yet requires time to get them up to speed. We want to make it easier to train them on how to use Printavo. 

Watch our YouTube playlist on Getting Started