If an invoice or payment has not sync'd to your QuickBooks Account, please try the following:
- Head to My Account > QuickBooks Sync and click Manual Sync Account
- Click Settings and make sure you've selected the statuses you want to sync
You can always view the syncing status of an invoice in two ways:
- View the invoice, click on More Actions > QuickBooks Status. This will show if the order and associated payments have synced yet. Keep in mind we sync every hour.
- View the invoice, scroll down to History at the bottom and you will sync when the sync happened as well.