If an invoice or payment has not exported to your QuickBooks Online Account, please try the following:
- Head to My Account > QuickBooks Online Export and click Manually Export Account
- Click Settings and make sure you've selected the statuses you want to export
You can always view the export status of an invoice in two ways:
- View the invoice, click on More Actions > QuickBooks Status. This will show if the order and associated payments have been exported yet. Keep in mind we export every two hours.
- View the invoice, scroll down to History at the bottom and you will see when the export happened as well.