Refunding and deleting customer payments

Refunding & Deleting Payments via payment processor:

If you need to process refunds inside Printavo, you will need to process the refund through your payment gateway (Stripe, PayPal,, etc) first.  

Once the refund has been processed, you can remove the payment in Printavo by heading to "Payments/Expenses" section of the invoice and deleting the desired payment.

Refunding & Deleting Manual Payments:

Manually added payments can be deleted by heading to the "Payments/Expenses" section of the invoice and deleting the desired payment.


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