When creating line items make sure the rows and columns in your "Pricing Matrix" are set up correctly. Since most shops receive bulk discount pricing from vendors, their "Product Pricing" is set to 'case' pricing.
Once your matrices are all set. Try creating an order and when you finish entering in all of your line item information, you'll want to choose, from the drop-down:
- 'Add Imprints'
- Select pricing matrix
- Save & Insert Pricing
This will populate the pricing based on the values entered into the selected pricing matrix.
Can My Customers See This Information?
You can allow the matrix information and details to be visible to your customers in the public invoice. To enable this, head to My Account > Invoice Information > Make Imprints Visible to Customers. Check that box to enable it, unchecked to disable.